Do’s & Don’ts

Please Do:

  • Be punctual when dropping off and collecting your dog
  • Make sure your dog has been exercised prior to attending the appointment
  • Give me at least 24 hours notice of any cancellation. Failure to do may result in you being asked to pay a 50% deposit on your next appointment
  • Phone and let me know if you are running late as I operate an appointment only system. We may need to reschedule
  • Ensure your dog is up to date with all its vaccinations
  • Insure your dog against all eventualities. Whilst I hold the appropriate liability insurance I cannot accept responsibility for death, injury or illness to your dog whilst in my care
  • Bring your dog on a lead as the roadway outside my salon can get quite busy
  • Pay by cash or cheque

Please Don’t:

  • Present your dog for grooming with wet hair
  • Bring your dog for an appointment if it is unwell, in season, pregnant or recently been neutered
  • Bring your dog to be groomed if it has fleas
  • Sedate your dog. If your dog requires to be sedated in order for it to be groomed, the grooming process should be carried out by a vetinary practice where the welfare of your dog can be closely monitored
  • Ask me to administer any form of medication e.g. flea/tick treatment. The only people legally allowed to administer medication are a registered vet and the dog’s owner
  • Ask me to look after your dog while you attend another appointment. I do not have a licence for doggy day care